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HubSpot CRM Administration Lead

July 30, 2026

Job Description:

Performing hands-on, technical platform administration on common sales software, including: Salesforce.com (esp. Sales Cloud, CPQ), HubSpot (esp. CRM, Sales Hub, & Operations Hub), MS Dynamics, SalesLoft, Outreach.io, LinkedIn Sales Navigator, Drift, Cognism, ZoomInfo.
Implementing, managing, and troubleshooting native third-party app integrations.
Updating fields, record layouts, views, and other UI elements.
Designing and building native reports and dashboards within CRM or sales enablement applications.
Designing and building automated processes using native functionality within CRM or sales enablement applications.
Designing and managing user infrastructure within CRM or sales enablement applications, including permissioning and role assignments.
Conducting data audits to identify unused or low-impact fields within the client’s data schema.
Identifying and recommending processes for data procurement using third-party database tools like Cognism and ZoomInfo.
Managing live (virtual) and written communication with clients to set expectations and priorities, provide updates on works-in-progress, and present completed products.
Monitoring time spent on client projects and working within budgeted hours to complete work.
Informing senior SalesWorks team members of project progress and proactively identifying potential challenges to completion.
Actively looking for potential signs and opportunities for additional work based on client needs (i.e. account development).
Engaging in continuous product knowledge development to stay apprised of sales technology best practices and capabilities.

Requirements:

1-4 years of experience in an operations function.
Certifications or 2-3 years of experience on CRM or sales enablement platforms described above.
Demonstrated experience with HubSpot and at least one sales enablement tool (SalesLoft, Outreach, etc.) preferred.
Strong organizational skills with ability to effectively prioritize and engage in time management.
Strong investigative skills pertaining to operationally defining issues and researching their potential causes and solutions.
At least an emerging interest, if not experience, with the principles of information hierarchy, data structure, and data science.
Excellent communication skills.
Able to describe complex issues in relatively basic terms.
Practices closed-loop communication.
Proactively raises questions or issues to key stakeholders.
Capable of assessing multiple possible solutions to a problem and effectively communicating the risks and benefits of different approaches.

Benefits:

Competitive salary
Start-up, agile environment
Eligible for bonus
Competitive medical, dental and vision
Internal training and development programs to upskill

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...