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[Hiring] Credit & Collections Specialist I @Labcorp
Role Description Labcorp is seeking a remote Credit and Collections Specialist to join our team! Work Schedule: Monday - Friday; 8:00 AM - 5:00 PM EST; Potential flex time available after training. Job Responsibilities: • Follow SOP’s to reduce aging AR >60‑day balances • Outreach to customers by phone, email, and/or letters • Handle sensitive information in a confidential manner • Prepare updates on account resolution for various levels of leadership • Document all activities and attempts to reduce balances • Prepare placement packages for outside attorneys for possible litigation • Communicate via telephone with operations management, physicians, attorneys, and internal customers • Utilize tools to obtain improved billing information • Perform research and evaluation of complex projects/assignments to identify and measure financial implications • Analyze and determine areas for process improvement and education Qualifications • High School Diploma or GED equivalent • Minimum 1 year of relevant work experience Requirements • 1 year of prior call center, customer service, collections, or healthcare billing‑related work experience (preferred) • Prior work experience with meeting deadlines and weekly goals • Proficiency in Microsoft Office products, including but not limited to Excel • Ability to compile and organize data • Critical thinking skills and a basic understanding of medical and computer skills • Ability to work independently and manage time effectively • Dedicated, quiet workspace free from distractions • Internet download speed of at least 50 Mbps (no satellite internet) • Equipment must be connected via Ethernet (Wi‑Fi, mobile routers, or hotspots are not supported) Benefits • Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. • Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. • Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. Apply To this Job