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Remote Triage Registered Nurses (RN) – Short Term
HeiTech Services is seeking experienced Registered Nurses (RNs) interested in supporting an upcoming federal healthcare program providing 24/7 telehealth triage services for military members, veterans, and their families. If you are an experienced Emergency Room (ER) or Medical-Surgical (Med-Surg) nurse looking for a meaningful, mission-driven opportunity that allows you to apply your clinical expertise while working remotely, we encourage you to apply. This is a fully remote, 60-day contract assignment with the potential for extension based on business needs. The anticipated start date is July 27, and we are hiring on an expedited timeline to meet an upcoming client deadline. As a Remote Triage Call Center Registered Nurse (RN), you will assess patient symptoms over the phone, provide clinical guidance, and determine the appropriate level of care using established evidence-based triage protocols. This opportunity allows you to make a meaningful impact from the comfort of your home while supporting military-connected communities in accessing timely, high-quality healthcare. Rate & Schedule
- $35/hour pay rate
- Evening, night, and weekend differentials may apply
- 100% Remote – Work from Home
- Various shift options may be available (day, evening, or night)
- Schedules may include weekend coverage and do not rotate
- Approximately 3-6 weeks of paid training
- Training Schedule: Monday – Friday | 8:00 AM – 4:30 PM CST
- Triage Symptoms – Assess patient concerns using evidence-based clinical protocols
- Provide Care Guidance – Recommend appropriate next steps such as self-care, primary care follow-up, or urgent care
- Health Education – Provide guidance on medications, test results, and chronic condition management
- Crisis Triage – Support callers experiencing urgent medical or behavioral health concerns
- Document Interactions – Accurately record patient interactions in electronic health record systems
- Collaborate with Care Teams – Work closely with clinical leadership and fellow remote RNs
- 5+ years of recent hands-on acute care RN experience (ER or Medical-Surgical strongly preferred)
- Active Compact RN License in good standing from the state where you reside
- Bachelor of Science in Nursing (BSN) from an accredited U.S. university
- Comfort working in phone-based clinical environments
- Ability to navigate multiple computer systems simultaneously
- Strong documentation, communication, and critical thinking skills
- A passion for supporting military and federal healthcare programs
- Telehealth or nurse triage services
- Behavioral health, pediatrics, or maternal health
- Call center nursing environments
- Military healthcare systems or veteran patient populations
- Hard-wired Ethernet internet connection (Wi-Fi only is not acceptable)
- A quiet home office with a door to maintain HIPAA compliance
- Ability to work in a metrics-driven environment
- U.S. Citizenship required
- Ability to pass a Public Trust background investigation
- Ability to pass federal drug screening
- Willingness to obtain RN licensure in multiple states if required by the program