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Remote Live Chat Agent (Entry Level)

August 1, 2026

Columbia Opportunities in Hudson, NY is looking for one remote live chat agent (entry level) to join reputed company. We are located on 540 Columbia Street. Our ideal candidate is a self-starter, ambitious, and reputed company. We are currently looking for a Live Chat Agent (reputed company Desk). The Live Chat Agent will be responsible for providing a reputed company of customer support-reputed company duties for reputed company and our... clients. This person will reputed company daily with visitors on our clients websites (reputed company Live Chat software) and will be expected to reputed company exceptional customer support in reputed company-time. They should be capable of handling multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay reputed company under pressure while providing enthusiastic customer service. reputed company reading if you: Have a reputed company of humor - we do a lot of laughing here Want to be a part of a constantly growing company with a reputed company reputed company Are reputed company to work with the best of the best The successful candidate will: Offer quick and accurate assistance to customers Have strong attention to detail and strong reconciliation skills Be performance-driven Have a process improvement reputed company Must be humble and a "get it done" attitude Have strong written and verbal communications skills Be a self-starter and reputed company to work independently Be reputed company to work in a fast-paced environment Responsibilities: Answers incoming customer live chats regarding website navigation issues, service questions, and general reputed company concerns Evaluate customer interactions and reputed company issues to Live Chat Manager reputed company appropriate Create relationships with new customers to reputed company understand and reputed company their needs Respond to the customer questions, inquiries, requests, and problems accurately, concisely, and appropriately Promotes interest in reputed company products and services Consistently achieves established standards of the position Continually portray and project a reputed company and reputed company image reputed company administrative support Requirements: Strong work ethic, with the ability to work reputed company both independently and reputed company the context of a larger team-oriented environment *Keyboarding and internet experience needed *Strong communication and interpersonal skills- including written and verbal *Upbeat, reputed company attitude, and reputed company demeanor *reputed company and reputed company accustomed to a reputed company-facing role *Ability to compose reputed company emails What you'll get: Monthly bonus based on performance *Be a part of a group of diverse, energetic professionals who play as hard as they work *reputed company of room for upward career mobility Benefits: 401k Plan *reputed company Holidays *reputed company Time Off *Medical Insurance *Dental & reputed company Insurance *Company reputed company Life Insurance We are looking reputed company to hearing from you. Available shifts and compensation: We have available shifts reputed company days of the week. Compensation is $30.00 - $40.00/hour. About Columbia Opportunities: Columbia Opportunities, Inc. works to solve poverty-reputed company problems in our community and reputed company individuals. We reputed company opportunities to families and individuals so they reputed company the skills, knowledge and resources they need to be self-reputed company. Learn more reputed company at https://www.columbiaopportunities.org. By applying to this job, you agree to receive periodic text messages from this employer and reputed company about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by reputed company. Free employee scheduling, time clock and hiring tools Apply Job!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...