Overnight Gaming Surveillance Supervisor - Excalibur

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Surveillance Shift Supervisor, you’ll oversee the daily operations of the surveillance department, ensuring the safety, integrity, and compliance of one of the most exciting casino environments in Las Vegas. In this role, you'll monitor live casino activity, detect suspicious behavior, manage video evidence, and coordinate with both internal departments and external agencies. Your leadership and sharp eye will play a critical role in maintaining regulatory standards and protecting the resort’s people, property, and reputation.

THE DAY-TO-DAY:

  • Remain alert to any suspicious activity, and communicate to direct report and/or other designated person; detect any procedural errors, potential cheating, or suspicious activity that may be a threat to the company

  • Notify Pit Manager and/or Casino Shift Manager on all procedural violations as well as communicate with the appropriate designated department supervision when the situation requires information to be disseminated; notify Direct Report and State Gaming Control Board and corresponding department Manager or Supervisor of all criminal acts

  • Maintain an extensive understanding of all casino games, including payoffs and game odds, rules, procedures, cheating methods, and advantage play methods

  • Supervise Operators and Lead Operators to ensure video documentation is thorough and that the infractions observed are correctly interpreted, review all written reports prepared by the Operators, and create methods of training to educate staff on all games and slots with direction and approval of Department Head, compose and administers counseling notices to operators

THE IDEAL CANDIDATE:

  • 1+ years of prior relevant experience of surveillance or table games in a casino/hotel environment

  • High School Diploma or GED

  • Must be 21 years of age or older

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Health & Income Protection benefits (for eligible employees)

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Are you ready to JOIN THE SHOW? Apply today!

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...