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Lead Change Management Consultant

May 18, 2026

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, May 18, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary: The Lead Change Management Consultant manages all aspects of change on a single complex project, transformational effort or across multiple initiatives within a program. This position is accountable to business leaders for delivering business outcomes that are dependent on people adopting solutions successfully. Defines and delivers robust change management strategies, approaches and plans for multiple engagements that can cross functional boundaries Applies Prosci methodology, tools and approaches to internal client team members, providing coaching on usage as needed; uses instruments and tools to describe and plan change impacts on multiple engagements and customizes approach and methodology based on previous change impacts and prior experience Determines contributing factors to strong sponsorship, coaches and supports sponsors on expected behaviors and becomes primary contact for sponsors Executes and manages change management scope for large scale programs and projects, including sponsorship, coaching, communications, training and resistance management plans Articulates, envisions and creates desired patterns in human dynamics (behaviors, mindsets and culture) Integrates change management with project management and influences successful mitigation strategies Develops organizational best practices Integrates success measures, metrics and monitoring across multiple initiatives in a program Responsibilities: Develops change management programs to solve complex business group or company issues. Finds innovative solutions. Coaches and advises sponsors Anticipates internal and/or external business challenges and needs. Provides advice and technical expertise to other organizations/groups and/or executive management in the area of change management. Required/Basic Qualifications Bachelor’s degree In addition to required degree, six (6) or more years related work experience In lieu of Bachelor’s degree(s) AND six (6) or more years related work experience listed above, High School/GED AND ten (10) or more years related work experience Desired Qualifications: Experience leading enterprise‑level change management across complex programs or portfolios, aligning priorities across multiple initiatives Deep expertise in defining and overseeing end‑to‑end change strategies and core deliverables at scale (impact assessments, stakeholder strategies, communications, and engagement planning) across diverse business and technology efforts Experience shaping and delivering change management for enterprise technology platforms (e.g., SAP, Salesforce, Mobile/Web apps) with a focus on integrated, cross‑functional adoption strategies Ability to translate complex change into clear, cohesive narratives and executive‑level communications, including development of presentations and materials using tools such as PowerPoint, SharePoint and Copilot Experience establishing or operating within enterprise intake, governance, and operating models, including standardizing tools, frameworks, and approaches to scale change management across a portfolio Proven ability to anticipate, assess, and proactively manage stakeholder resistance, leveraging data, feedback, and targeted engagement strategies to mitigate risk and drive sustained adoption Understanding of change management within a customer‑focused utility environment, including regulatory, jurisdictional and front‑line impacts Familiarity with emerging AI technologies supporting call center operations (e.g., AI copilots, virtual assistants, or automation tools) and ability to drive adoption and behavior change for front‑line users Experience working with agile teams/Jira, approaches and tools (moved from preferred) Strong ability to create executive‑level presentations and visually compelling materials to communicate change Additional Preferred Qualifications Demonstrated strong leadership skills: negotiation, conflict management skills, influencing skills, ability to give and receive positive and constructive feedback Demonstrated ability to communicate a vision and obtain buy-in Ability to adapt and changes as business needs change Ability to manage multiple tasks in a fast-paced environment Experience providing oversight to contingent workers Competency in one or more complementary disciplines such as project management, Agile, innovation, design thinking, customer experience, training, communication, digital transformation Experience in supplier contract management Comfort with complexity, ambiguity and change Working Conditions Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility. Travel Requirements Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility Current Duke Energy Employees Current employees should utilize the internal career page to apply for available job postings Job Alerts Learn how to set up job alerts here. Future Interest Stay connected with Duke Energy by joining our Talent Community. Share your information and take the first step towards a brighter future with us! My Applications Check on the status of your application on your Candidate Home page. Need Assistance? View a step-by-step application guide for assistance in completing the process. Contact our team for questions on our hiring process. Diversity & Inclusion Read about our commitment to supporting a diverse and inclusive workforce. About Duke Energy Terms of Use Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination. Privacy California Consumer Privacy Statement Duke Energy Notice to Employees: Government Contractor Whistleblower Protections Do Not Sell or Share My Personal Information (CA) Terms of Use Accessibility

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...