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Dorm Manager/Assistant to Student Services
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Maintain the Dorm manager's office hours set by the supervisor.
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Act as a positive role model and will work directly with dormitory students in the development and enforcement of rules to ensure proper student conduct and care of facilities.
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Assist in the training and mentoring of new Resident Assistants (RA). Assist with the RA training program each semester.
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Develop a semester dorm activity schedule and coordinate communication of events with Resident Assistants, Dorm Managers, the Director of Student Life, and the Director of Housing.
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1-2 larger events per semester (specific to the Dormitory).
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Create and submit an activity schedule for the semester at least 2 weeks before the start of the semester.
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Manage the budget for activities.
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Communicate and market each activity throughout campus.
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Supervise, direct, develop, mentor, select, train, and evaluate 2-3 Resident Assistants, connecting student growth and development to specific learning outcomes.
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Schedule weekly meetings with RA, providing feedback to the Director of Housing.
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Manage all room changes. Check in/out students during move-in/move-out days and throughout the semester. Inspect for damage during check-out.
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Maintain Rooming Roster with 100% accuracy.
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Maintain all housing reports.
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Maintain confidentiality on all records, reports, and incidents that are investigated by the housing department, as well as any other records and/or information that is accessible to the housing department.
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Conduct regular mandatory building meetings throughout the academic year
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Conduct regular inspections for the appearance, operation, safety, and security of the dormitories and report all issues to the Director of Housing.
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Inspections must be conducted at least twice a semester.
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Follow up 24 hours after a concern is found.
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Assist with all safety drills, and room and drug inspections.
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Assist with dorm lock-outs
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Attend weekly manager meetings.
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On-call rotation for campus dormitories.
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Follow up on all student concerns.
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Identify and refer students to college services, including but not limited to Student Life, Counselor, Health Services, and Tutoring.
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Dorm Student package processing and distribution. Process and deliver student mail to the dormitory.
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Maintain courteous, professional, and effective working relationships with employees, vendors, and/or any other representatives of external organizations.
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Comply with all College policies and procedures
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Assist the Director of Housing by performing other related duties as assigned.
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Act in a supportive role to the Director of Housing, Director of Student Life, Student Life Counselor, Student Accessibility Coordinator, and Executive Director of Student Services - assisting in all day-to-day student service operations.
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Assist in all Student Service areas. (Transportation for our students to the doctor's/mental health facility/airport/shopping days for students that don’t have transportation, dispensing over-the-counter medicine, helping with student life events, assist in the management of the student lead food service group, helping with overseeing the student pantry, assist with proctoring of tests for the ADA office, assisting with filing for all areas, along with dorm manager and office management duties.)
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Assist with the oversight of all student retention needs. Conducting follow-ups, making contact with students, and directing them to their Advisor, Student Services & the Tiger Learning Center for tutoring.
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Conduct regular (bi-weekly) grade checks for all dorm residents.
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Manage dorm residents' retention needs. Follow up with students and documentation in the retention system. Making contact with students regarding grades and early alerts by directing them to their advisor, Student Services & the Tiger Learning Center.
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Act as a positive role model and work directly with all students in the development and enforcement of rules to ensure proper student conduct & safety are adhered to.
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Assist with the Resident Assistants & new Dorm Managers
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Help staff with the annual dorm activity schedule and coordinate communication of events with Resident Assistants, Dorm Managers, and the Director of Housing.
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Assist with conducting regular meetings with the College Food Service, Security, Business Office, Custodial Staff, and Maintenance to ensure that immediate action is taken on student-related concerns.
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Provide the Housing Director with assistance in housing supervision.
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Conduct regular inspections for the appearance, operation, safety, and security of the dormitories, and report all issues to the Director of Housing.
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Comply with all College policies and procedures.
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Help enhance intramurals by helping to develop an Intramural plan for each semester. Plan to be submitted to the Director of Student Life one month before the semester.
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Administer Intramural sports program to include staffing, planning, and development of 2-3 special events and/or sports leagues weekly.
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Create and coordinate events in conjunction with current events.
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Represent the Intramurals program at all Student Senate meetings.
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Assist the Director of Student Life with additional student life activities.
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Demonstrated understanding of and commitment to teamwork
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A proven record of following directives and being responsible for tasks that have been assigned.
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Ability to handle multiple tasks in a fast-paced environment, to work independently, as well as on a team.
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Must be proficient in Microsoft Office.
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Must possess accurate record-keeping, and communications skills- orally, by phone, in person, and in writing.
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Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities.
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Ability to integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes.
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Knowledge of management methods and ability to provide administrative guidance within the area of responsibility and provide direct training and supervision, as needed.
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Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
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Ability to work and maintain the highest level of confidentiality.
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Excellent human relations skills. Ability to work with individuals from a variety of backgrounds and diverse populations. A positive attitude toward students and an understanding of their social and personal development needs. Have the ability to supervise and positively motivate resident assistants.
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Must possess a positive attitude towards students and understand their social and personal development needs.
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Comprehensive understanding of college housing and its interrelationship with student satisfaction and student learning.
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Must have the ability to react quickly in emergencies. Must have the ability to remain calm in tense situations and effectively deal with confrontational situations.
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Bachelor’s Degree, preferred
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CPR and First Aid Certification
KPERS Benefits: KPERS Retirement, Long Term Disability, Basic Life and Death.
Benefits Stipend: $920/Month Medical and Dental Stipend (Optional FSA/HSA).
Voluntary Benefits: Vision, Life, Short Term Disability, Accident, Cancer, and 403(b).
Additional Benefits/Perks: Paid Holidays, Vacation, Sick, Employee Assistance Program, Professional Development, Tuition Reimbursement, Wellness Center Membership, and many others.
