AI Integration Specialist

Job Description:

  • AI Solution Design & Development: Independently design and build complete AI solutions — agents, multi-step workflows, and integrations.
  • Platform Configuration & Administration: Configure and manage AI platform environments including agent deployment, knowledge base architecture, data connector setup, access controls, and workspace organization.
  • Data Orchestration & Integration: Connect, shape, and manage data pipelines between business systems (Salesforce, Totango, Jira, Redshift, Snowflake) and the AI platform.
  • Technical Problem-Solving & Debugging: Independently diagnose and resolve complex issues across the AI solution stack.
  • System Integration & Extensibility: Extend platform capabilities through available integration frameworks and develop custom connectivity solutions as needed.
  • Workflow & Automation Development: Design and build automated workflows and multi-step processes within AI platforms.
  • Program Champion Enablement: Partner with program champions embedded in Proofpoint's Services teams.
  • Documentation & Knowledge Sharing: Create and maintain feature documentation, SOPs, capability guides.
  • Business Consulting & Opportunity Identification: Proactively understand business workflows and identify AI opportunities.
  • AI Landscape Evaluation: Track developments across the broader AI landscape and evaluate how emerging tools impact the team's work.
  • Performance Monitoring: Monitor AI solution performance, identify improvement opportunities independently.

Requirements:

  • 4-year college degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
  • 4–7 years of experience in a technical, business consulting, or AI integration role.

Benefits:

  • Competitive compensation
  • Comprehensive benefits
  • Career success on your terms
  • Flexible work environment
  • Annual wellness and community outreach days
  • Always on recognition for your contributions
  • Global collaboration and networking opportunities
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Common Interview Questions And Answers

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