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Advice RN, MIST, Work From Home, Part Time

July 31, 2026

We are so glad you are interested in joining Sutter Health!Organization:SHSO-Population Health Services-UtahPosition Overview:MIST Registered Nurse (RN) – Position Summary The Multidisciplinary Inbasket Support Team (MIST) Registered Nurse is a highly skilled ambulatory care nurse who provides comprehensive, remote clinical support to primary care patients and providers across Sutter Health. Working entirely in a virtual environment, MIST RNs deliver telephonic and electronic care using Epic and My Health Online (MHO), serving as an extension of primary care practices while ensuring patients receive timely, safe, and evidence-based care. MIST RNs assess patient symptoms and concerns through telephone encounters and secure electronic messaging, utilizing the nursing process, clinical judgment, physician collaboration, and Sutter Health-approved telephone triage guidelines and protocols to determine the appropriate level of care, provider, and timing for each patient's needs. They play a critical role in improving patient access by directing patients to the right care, with the right provider, at the right time. In addition to telephone triage, MIST RNs manage electronic in-basket messages, coordinate care across ambulatory and acute care settings, facilitate prescription renewal workflows in collaboration with licensed providers, identify appropriate hospital and community resources, coordinate referrals and consultations, and perform nursing follow-up to support continuity of care and positive patient outcomes. As integral members of the primary care team, MIST RNs partner closely with physicians, advanced practice providers, clinic staff, and interdisciplinary teams to manage patient communications within the electronic medical record, optimize workflow efficiency, and ensure high-quality, patient-centered care. Success in this role requires strong clinical assessment skills, exceptional communication, independent decision-making, proficiency in Epic, and the ability to thrive in a collaborative, fully remote work environment while managing multiple priorities in a fast-paced setting.Job Description:DISCLAIMER<ul><li>This position is only available to residents of Utah, Idaho, Arizona, Arkansas, Tennessee, Missouri, Montana, South Carolina, or Louisiana. You must be living in one of those states to be eligible for consideration.</li></ul>SHIFT AVAILABLE<ul><li>20hrs/week</li><li>No weekends or Holidays required</li></ul>EDUCATION<ul><li>Graduate of an accredited school of nursing</li></ul> CERTIFICATION & LICENSURE<ul><li>RN-Registered Nurse of California</li><li>RN-Registered Nurse in State of Residence</li><li>BLS-Basic Life Support Healthcare Provider</li></ul> PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:<ul><li>2 years recent relevant experience</li><li>3 years experience of practical nursing in hospital, clinic, urgent care, or emergency room/department preferred.</li><li>3 years experience with several specialties and subspecialties preferred.</li></ul>SKILLS AND KNOWLEDGE<ul><li>Advanced knowledge of professional nursing practice, evidence-based clinical guidelines, and telephone triage principles, including the application of Schmidt-Thompson Telephone Triage Protocols to support safe, timely, and appropriate patient care.</li><li>Comprehensive clinical knowledge of disease processes, medical emergencies, pharmacology, diagnostics, treatments, and preventive care, with the ability to assess patients and make sound clinical decisions in a virtual care environment.</li><li>Strong understanding of state and federal regulations, nursing standards of practice, risk management principles, and patient confidentiality requirements, including HIPAA compliance.</li><li>Exceptional critical thinking, clinical assessment, and decision-making skills with the ability to prioritize patient needs, recognize urgent or emergent situations, and determine the appropriate level of care.</li><li>Excellent verbal and written communication skills with the ability to establish rapport, gather comprehensive clinical information, provide patient education, explain complex medical information, and communicate professionally with patients, families, providers, and interdisciplinary care teams.</li><li>Demonstrated proficiency in Epic electronic health record (EHR) workflows, including in-basket message management, documentation, secure patient messaging through My Health Online, and other virtual care technologies. Proficiency with Microsoft Office Suite and other computer applications.</li><li>Ability to work independently in a fully remote environment while maintaining productivity, accountability, and high-quality patient care, as well as collaborating effectively with multidisciplinary teams across multiple clinical settings.</li><li>Strong organizational and time management skills with the ability to manage multiple priorities, adapt to changing clinical demands, and maintain accuracy in a fast-paced, technology-driven environment.</li><li>Ability to analyze clinical information, apply established protocols, organizational policies, and professional judgment to resolve routine and complex patient care situations.</li><li>Demonstrated commitment to delivering exceptional patient-centered care by fostering collaborative relationships with patients, providers, and care teams to ensure safe, coordinated, and efficient care across the continuum.</li></ul> PAY RANGE38.87 - 44.90 - 54.42 USD HourlyJob Shift:VariedSchedule:VariedShift Hours:8Days of the Week:VariableWeekend Requirements:NoneBenefits:YesUnions:NoPosition Status:Non-ExemptWeekly Hours:40Employee Status:RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.Pay Range is $38.87 to $54.42 / hourThe compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...